A great chatbot should be channel-agnostic so you can leverage it across platforms such as WhatsApp or WeChat. - Matteo Gatta, BICS. 9. Give The Chatbot Agency To Meet Customers’ Needs.

Conservatives, including President Trump, are accusing A.I. companies of left-wing bias, following a playbook that worked ...

Your chatbot should have a refresher button for you to click if you would like to start the conversation over. If you find that your conversation with your chatbot is going off course, ...

Chatbots are sometimes posing as therapists—but are they helping or causing harm? Psychologist Vaile Wright shares her thoughts.

As large language models like Claude 4 express uncertainty about whether they are conscious, researchers race to decode their ...

Trump's order to ban "woke AI" calls for model neutrality — but that's a big challenge for AI companies.

Chatbots possess distinct virtues but also critical trade-offs as aides for boosting mental wellness. Read more at ...

The knowledge of an experienced council worker has been turned into an AI chatbot to help fellow employees. Geraldine Jinks ...

The company behind the privacy-focused Proton Mail has now introduced its first AI assistant with a key aim of protecting ...

"Rudi" is a red panda that's part of Elon Musk's Grok app. It tells stories aimed at kids. I wondered why they'd make this, ...

Elon Musk's AI chatbot, Grok, denounced Donald Trump's recent allegations against Barack Obama, calling the Trump ...

Proton, the company behind the encrypted email service Proton Mail, has launched an AI assistant aimed at preserving user ...